FAQs

 

1. How long will it take for my order to arrive?

• It comes from abroad and will be imported. It must be subject to an import declaration and is subject to federal and state taxation.

  Shipping Time: 15 - 25 days.

  But some may take up to 30 days

  Please Note: However sometimes it takes longer than usual.

  Order time is approximate and may change based on availability

2. Can I return or exchange?

• Yes, you can. We have a hassle-free return and exchange policy. Please refer to our [return/exchange policy page] for detailed information.

3. What happens if I receive a damaged or incorrect item?

• If you receive a damaged or incorrect item, please contact our customer support team immediately. We will work to resolve the issue and ensure you receive the correct product in perfect condition.

4. Can I cancel or modify my order after it's been placed?

• To cancel or modify an order, please contact our customer support as soon as possible. Once production has begun, it may not be possible to make changes.

5. How can I track the status of my order? 

• You will receive an email with tracking information as soon as your order ships. You can also log in to your account on our website to track your order's progress.

6. What payment methods do you accept? 

• We accept a variety of payment methods, including major cards, Gpay, and more. You can see the full list of accepted payment methods during the checkout process.

If you have any further questions or need assistance, please don't hesitate to contact our customer support team. We're here to ensure your on-demand order clothing experience with Flerks is exceptional.